Privacy Policy

1. Introduction

ImmoNav ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using ImmoNav, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and authentication credentials
• TikTok Authorization: OAuth tokens and TikTok user ID when you connect your TikTok account
• Content: Real estate listings, text, images, and videos you upload or generate through the Service
• Payment Information: Billing details (processed by third-party payment processors)

2.2 Information We Collect Automatically

• Usage Data: How you interact with the Service, features used, and actions taken
• Technical Data: IP address, browser type, device information, and operating system
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience

2.3 Information from Third Parties

• TikTok Data: Basic profile information (username, profile picture) when you authorize our access
• We only request the minimum permissions necessary to provide the Service

3. How We Use Your Information

We use your information to:

• Provide the Service: Authenticate your TikTok account and post content on your behalf
• Improve the Service: Analyze usage patterns and optimize features
• Communicate: Send service updates, support responses, and important notices
• Ensure Security: Detect fraud, abuse, and security threats
• Comply with Legal Obligations: Respond to legal requests and enforce our Terms

We Do NOT:

• Sell your personal information to third parties
• Post to your TikTok account without your explicit instruction
• Share your content with other users
• Use your data for advertising purposes

4. Data Sharing and Disclosure

4.1 With Third Parties

We may share your information with:

• TikTok: To post content to your account via their API
• Service Providers: Cloud hosting, payment processing, and analytics partners (bound by confidentiality agreements)
• Legal Authorities: When required by law or to protect rights and safety

4.2 Business Transfers

If ImmoNav is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4.3 With Your Consent

We may share information in other circumstances with your explicit consent.

5. Data Storage and Security

5.1 Data Storage

• Your data is stored on secure servers located in the European Union
• We retain your data only as long as necessary to provide the Service
• You can request deletion of your account and data at any time

5.2 Security Measures

We implement industry-standard security measures:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are in the European Economic Area, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your data
• Withdraw Consent: Revoke consent at any time

To exercise these rights, contact us at privacy@immonav.com.

7. Data Retention

• Active Accounts: We retain your data while your account is active
• Deleted Accounts: Data is deleted within 30 days of account deletion, except:
  • Data required for legal compliance (tax records, etc.) - retained as required by law
  • Aggregated, anonymized data for analytics - retained indefinitely
• Backups: Deleted data may persist in backups for up to 90 days

8. TikTok Integration

8.1 OAuth Authorization

• We use TikTok's OAuth 2.0 for authentication
• We only request permissions necessary for the Service
• You can revoke access at any time through TikTok's settings

8.2 Data from TikTok

• We receive basic profile information (username, TikTok ID)
• We do not access your private messages, contacts, or other TikTok data beyond what's necessary
• TikTok's privacy practices are governed by their Privacy Policy

9. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Understand how you use the Service (e.g., Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may limit functionality.

10. Children's Privacy

ImmoNav is not intended for users under 18. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

11. International Data Transfers

If you access the Service from outside the European Union:

• Your data may be transferred to and processed in the EU
• We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses)

12. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know if your personal information is sold or disclosed
• Opt-out of the sale of personal information (we do not sell data)
• Request deletion of personal information
• Non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@immonav.com.

13. Do Not Track

We do not currently respond to Do Not Track (DNT) signals. If a DNT standard is adopted, we will update this policy accordingly.

14. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time
• We will notify you of material changes via email or Service notification
• The "Last Updated" date at the top indicates when changes were made
• Continued use after changes constitutes acceptance

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy:

• Email: privacy@immonav.com
• Mailing Address: ImmoNav, Munich, Germany

16. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@immonav.com.